Frequently asked questions

Can I order without creating an account?

Yes! You can check out as a guest - no registration needed. But if you create an account, you'll be able to track your orders and see your past purchases.

Where do you deliver?

We deliver all across Georgia.

Shipping fees and estimated delivery time will be shown at checkout.

What payment methods do you accept?

You can pay by card online or with cash if you choose local pickup.

Can I return a wine if I just didn't like the taste?

We can't accept returns for opened bottles unless there's a fault (like cork taint or damage).

But if something went wrong, let us know and we'll help.

Do you issue invoices with VAT?

Yes, we can issue full VAT invoices for both individuals and businesses. Just let us know during checkout or contact us afterward.

How do you store the wines?

We store wines in a temperature-stable environment, away from sunlight and vibration. We treat them like they're our own.

Can I pick up my order instead of having it delivered?

Yes! Just choose the “Pickup” option at checkout. You'll get directions and pickup hours after confirming your order.

How long does it take to get my wine?

Usually 1-3 business days, depending on your location. We'll send a confirmation once it's on the way.